Cookie Policy

1. What are cookies

Cookies are small text files that are placed on your device when you visit a website use a web application. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to site owners about how their services are used.

This Cookie Policy explains how Eldev LTD uses cookies and similar tracking technologies on candid8s.com and within the Candid8 platform.

2. Types of cookies we use

We use the following categories of cookies:

Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and security. You cannot opt out of these cookies as the Platform cannot function without them. Examples include your login session token and security cookies that protect against cross-site request forgery.

Functional cookies: These cookies remember your preferences and settings to improve your experience. For example, remembering your company slug for navigation purposes. These can be disabled but may affect the functionality of the Platform.

Analytics cookies: We use anonymised analytics to understand how users interact with the Platform, which pages are visited most frequently, and where users encounter issues. This data is used solely to improve the Platform. No personally identifiable information is included in analytics data.

No advertising or tracking cookies: We do not use any advertising cookies, behavioural tracking cookies, or third-party marketing pixels on our platform or website.

3. Third-party cookies

Some features of the Platform rely on third-party services that may set their own cookies. These include Supabase for authentication and database access, and Vercel for application delivery. These third parties have their own privacy and cookie policies, which we encourage you to review. We do not control the cookies set by these third parties.

4. Cookie duration

Session cookies: Deleted when you close your browser. These are used for authentication and security. Persistent cookies: Remain on your device for a set period. Our persistent cookies are retained for no longer than 12 months. You can delete cookies at any time through your browser settings.

5. How to manage cookies

You can control and manage cookies in several ways. Most browsers allow you to view, block, or delete cookies through their settings. Please note that blocking strictly necessary cookies will prevent you from logging into the Platform or using its core features.

To manage cookies in your browser, refer to the help documentation for your specific browser. Common browsers include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. You can also use browser extensions that provide more granular control over cookies and tracking.

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page when we make changes. We encourage you to review this policy periodically.

7. Contact us

If you have any questions about our use of cookies, please contact us at sales@candid8s.com or write to Eldev LTD, 4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB.